Support
Thank you for using CardlyMon. Our support team is here to help you with account issues, data requests, technical problems, or questions about the app. Below you’ll find all available support options.
1. Contact Support
For general questions, bug reports, feedback, or issues with the app, contact us at:
Email: info@applusmobile.com
Please include the following (if applicable):
- Your device model & OS version
- A screenshot of the issue
- Steps to reproduce the problem
2. Data Deletion Requests (GDPR / CCPA)
You may request deletion of all personal data associated with your usage of CardlyMon. To submit a data deletion request:
- Email: info@applusmobile.com
- Subject line: Data Deletion Request – CardlyMon
- Include your device ID or account email (if applicable)
Your data will be erased within 7–30 days depending on platform guidelines.
3. Subscription & Billing Support
All subscription payments, renewals, and refunds are handled directly by:
- Apple App Store (for iOS users)
- Google Play Store (for Android users)
We cannot issue refunds directly. Please use the official platform links below:
Apple Refunds: reportaproblem.apple.com
Google Play Refunds: Google Play Refund Help Center
4. Legal Documents
View our legal documents below:
5. Trademark Notice
Magic: The Gathering, Pokémon, Yu-Gi-Oh!, and all other mentioned trading card brands are trademarks of their respective owners. CardlyMon is an independent application and is not affiliated with, endorsed by, or sponsored by any of these companies.